Tagging sentiment is a great way to track how your audiences feel about your brand, products, services and campaigns. You can tag each response to your outgoing posts with up to 20 individual tags.
Pairing multiple internal tags together can provide deeper and richer insights into your social performance across networks. This takes the manual step out of the tagging process, ensures messages never get missed and your reporting stays on track. You can also create Automated Rules that automatically apply tags to your incoming messages and any comments you receive on your social posts. By keeping track of your audience’s overall feeling, you can make more informed product, brand and social decisions. After you start using internal tagging for outgoing posts and incoming messages, you can enhance your tagging strategy by streamlining your workflows.Ī great use case for tagging is to understand the sentiment of your audience towards your brand, products or campaigns.